Customer Service and Support Agent
• Provides timely and accurate information to incoming customer order status and product knowledge requests.
• Processes customer orders/changes/returns according to established department policies and procedures.
• Works closely with all company department to resolve customer complaints.
• Provides timely feedback to the company regarding service failures or customer concerns.
• Partners with the sales team to meet and exceed customer’s service expectations
• Bachelor Degree in any Relevant Field.
• Excellent Communication Skills.
• Very Good Command of English Language.
• (0-2) Years of Experience.